Need Embroidery or Printing? Of Course You Do!
We have streamlined the embroidery and printing process, making it is hassle free for everyone.
FMG Industries can fulfil all your embroidery or printing needs. Minimum orders are 10+ items for embroidery and heat press and 20+ garments for screen printing (50+ garments if more than 3 colours. We can embroider any logo or print any design onto most of our products (Hats, Polos, Jumpers, Shirts, Jackets, Workwear, Uniforms, and much more). For smaller orders, we can send the garments to you to be embroidered by your local embroider.
When you provide us with your logo or design, we can digitise it for you ready for embroidery or if you already have a digitised file, you can provide us with it electronically.
Decoration Methods
We have many ways to add customization to your chosen garment. Please see below for an explanation on our customisation services.
Embroidery
Embroidery is the process of stitching your logo or design onto a garment using coloured thread. The actual stitching process is fully automatic and performed by a computerized embroidery machine.
Screen Printing
The process of screen printing involves a screen being cut to create a stencil for your logo or design. The coloured ink is then spread over the screen with a squeegee, running over the stencil onto your clothing item underneath.
Customise your corporate wear in 6 easy steps!
Step 1
Email us your logo - for the best design results we require high resolution art, preferably in JPEG for embroidery and Adobe Illustrator file formats, such as PDF, AI and SVG for printing.
Step 2
Also email us your instructions for embroidery or printing (dimensions of your logo, position on the garments, specific PMS colours, and the garments you require).
Step 3
We will then email back a quote for the embroidery or printing which you will need to accept prior to us proceeding. You can accept a quote by confirming in writing (email is acceptable) that all the details and instructions in the quote are correct and make payment.
Step 4
Once approved, we will commence digitizing your logo and will then e-mail you a visual of the logo for approval. We request your approval in writing (email confirmation accepted). Your approval of this is our “okay to proceed” with the decoration. An embroidered/printed sample can be sent if requested, however, the cost (including freight) will need to be paid for upfront. (For orders of 500 or more, one free stitch sample is included free of charge to ensure you are 100% happy with the embroidery)
Step 5
We will then ship your garments directly to our embroiderer/printer. Please note we cannot refund, or exchange garments once delivered to the embroiderer/printer.
Step 6
All embroidery/printing will be completed as soon as possible and shipped to you. Please note - our minimum shipping fee does not include delivery from the embroiderer/printer to you. Please provide your delivery address when you request your embroidery quote, then we will be able to give you the additional shipping cost for delivery from the embroiderer/printer to you.
Cost Guideline
PLEASE NOTE: The supplied pricing is to be used as a guideline and is in no way a firm quote. The above-mentioned process is what is required to get a final quote to you.
The embroidery costs are depending completely on the amount of stitches required for your logo. This is the reason we are unable to outline a definitive pricing guide. However, as to not leave you in the dark we have outlined an example so that you can get an idea of the specific costs. Alternatively, email us to request a quote at sales.fmgindustries@gmail.com
A basic logo design with a maximum height of 5.5cm high would typically be less than 10,000 stitches. Based on this example our embroidery costs would typically be as follows:
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A once-off digitizing setup fee of roughly $60 (excluding GST). This fee is waived for orders of 100+ garments (except for Winning Spirit garment orders which are 50+ items) of the same embroidery in one order. We will keep the digitized file for any future embroidery needs.
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Embroidery is quoted on stitch count once we have your artwork and quantities being embroidered. Please note that costing is based on a sliding scale and larger orders will receive a discounted fee per item.
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For individual names not included in the logo embroidery (such as staff names etc.), a fee of $7.00 (excluding GST) will be charged. This is up to 12mm in height.
Turn Around Time
We endeavor to get all order out in the quickest possible timeframe assuring the highest quality. Typically, embroidery orders are decorated and shipped within 10-15 working days after receiving written approval for the digitized logo. (This does not include shipping timeframes).
Policy regarding returns after decoration
- At your instruction, we will ship your order directly to our embroiderer, however, please note we cannot refund, or exchange garments once delivered to the embroiderer and decorated. This includes human error when picking the items at the warehouse (we take every measure to ensure this is done as accurately as possible but human error can still occur). Our decorators do not have time to check each garment.
- FMG Industries reserves the right to refund any embroidery costs only associated with any garment marking - all stock sent to our embroiders are nonrefundable once embroidered.
- You must notify us in writing within 24hrs upon receiving your order of any shortages or quality issues. FMG Industries reserves the right to either replace or refund those items only.
- Garments damaged by embroideries on thin materials, in which the client has approved embroidery on these items, will not be refunded or replaced.
- All freight costs associated with returns are at the client's expense.
- If these conditions do not meet with your requirements, we suggest you use an embroiderer in close proximity to your location and ask us to provide the stock only.